1
Appliance
Identify product
2
Issue
Explain problem
3
Visit
Choose support
4
Review
Confirm request
Which Glen appliance needs help?
Choose the closest product category and enter the product details.
Choose the appliance category
This helps route the request to the right support team.
What kind of help do you need?
Choose the closest issue. You can explain the full situation below.
Do not open the appliance or attempt electrical or gas repair yourself.
How should Glen support you?
Choose the preferred route. Support will confirm the final option after reviewing the appliance and location.
The preferred day and time are requests, not confirmed appointments. Support should confirm technician availability before a visit is treated as scheduled.
Review your service request
Check the summary before submitting. Glen support will confirm the service route, visit and applicable charges.
Appliance
Kitchen Chimney
Issue
Not working
Support method
Home visit
Customer
Not added yet
Location
Not added yet
Warranty documents
Not uploaded
Stop using the appliance if there is gas smell, smoke, sparking or burning.
Turn off the relevant supply only when it is safe to do so, move away from immediate danger and contact qualified support. The website should never encourage internal repair.
⚠️ Gas smell
🔥 Smoke
⚡ Sparking
🔥 Burning
🚰 Sinks
🔌 Small